Legal
Last updated: April 27, 2026 | Operated by Team Capital Investments, LLC d/b/a Windows.Contractors
Windows.Contractors is a lead automation platform for window replacement contractors, operated by Team Capital Investments, LLC ("Company," "we," "us," or "our"), located at 2987 Druid Hills Road NE, Suite 400, Atlanta, GA 30329. You can reach us at [email protected], call 1-888-94-VALUE (888-948-2583), or text 678-250-FAST (678-250-3278).
We collect information you provide directly, including: • Business contact information (name, company name, phone number, email address) when you purchase our service, book a demo, or contact support. • Payment information processed securely through Stripe. We never store full card numbers or CVV codes on our servers. • Homeowner lead data submitted through your branded funnel (name, phone, email, address, project details) on your behalf as a data processor. • Usage data including pages visited, features used, and system interactions to improve the platform. • Communications including emails, SMS messages, and support requests you send us.
We use the information we collect to: • Provide, operate, and maintain the Windows.Contractors platform and your account. • Process payments and send transaction confirmations. • Send automated SMS and email messages on your behalf to homeowner leads you have collected. • Send you service updates, billing notices, and support communications. • Improve and develop new features of the platform. • Comply with legal obligations and enforce our Terms of Service.
Team Capital Investments, LLC d/b/a Windows.Contractors sends automated SMS messages to individuals who have explicitly opted in by checking a standalone SMS consent checkbox on our website forms. By checking that box, you consent to receive text messages from Team Capital Investments, LLC d/b/a Windows.Contractors at the phone number provided. These messages may include: • Appointment confirmations and reminders • Follow-up messages regarding your inquiry or estimate • Service updates and notifications Message frequency may vary. Message and data rates may apply. To opt out at any time, reply STOP to any SMS message. You will receive a one-time confirmation and no further messages will be sent. For help, reply HELP or contact us at [email protected] or text 678-250-FAST (678-250-3278). SMS consent is collected separately from other consents and is never required to use our services. We do not share your phone number with third parties for their own marketing purposes. Our platform also sends automated SMS and email messages to homeowner leads on behalf of our contractor clients. As a contractor using our platform, you are responsible for ensuring you have appropriate consent from homeowners before adding them to any broadcast campaigns.
We do not sell your personal information. We share information only with: • Service providers who help us operate the platform (Stripe for payments, Twilio for SMS, our email delivery provider). These providers are bound by confidentiality agreements. • Legal authorities when required by law, court order, or to protect the rights and safety of our users or the public. • A successor entity in the event of a merger, acquisition, or sale of all or part of our business, with notice to you.
We retain your account data for as long as your account is active or as needed to provide services. After account cancellation, we retain data for up to 90 days before deletion, except where longer retention is required by law. Homeowner lead data is retained in your account dashboard until you delete it or your account is closed.
We implement industry-standard security measures including encrypted data transmission (TLS/HTTPS), secure password hashing, and access controls. Payments are processed by Stripe, which is PCI-DSS Level 1 certified. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to access, correct, or delete your personal information at any time by contacting us at [email protected]. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). We will respond to verifiable requests within 45 days.
Our website uses essential cookies to maintain your session and authenticate your account. We do not use third-party advertising cookies. You can disable cookies in your browser settings, but this may affect your ability to use certain features of the platform.
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date and, where appropriate, by email. Your continued use of the platform after changes take effect constitutes your acceptance of the revised policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us: Windows.Contractors (Team Capital Investments, LLC) 2987 Druid Hills Road NE, Suite 400 Atlanta, GA 30329 Email: [email protected] Phone: 1-888-94-VALUE (888-948-2583) Text/SMS: 678-250-FAST (678-250-3278)